Mix and Match
Refund policy
You can request a return or exchange within 7 days of receiving your order.
Eligibility
- Items must be unworn, unwashed and in original condition, with tags and packaging.
- Sale items can be exchanged for another size, and returned if they arrive damaged or defective.
- Boxers cannot be returned for hygiene reasons unless they are defective.
How to request
- WhatsApp +92 310 7365880 or email info@acireapparel.com with your order number and photos of the item.
- We confirm within 24 hours and share the return address: Acire Apparel, Jinnah Street, Shatab Garh, Main Defence Road, Sialkot.
- Send the item back with your order number inside the parcel.
Exchanges
- Size exchange: once we receive your item, we ship the new size free of charge. Return courier charges are paid by the customer.
- Wrong, damaged or defective item: we cover all delivery charges. Please report it within 48 hours of delivery with photos.
Refunds
- Approved refunds are sent within 7 working days after we inspect the item.
- Cash on Delivery orders are refunded by bank transfer, JazzCash or Easypaisa. Online payments are refunded to the original payment method.
